Privacy Policy
Effective Date: 04/12/2026
Business Name: Southern Showers
Website: www.southernshowers.com
Contact Email: info@southernshowers.com
Phone: 615-931-1950
1. Introduction
Southern Showers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out a form, communicate with us, or interact with us via phone, SMS, or other communication platforms including Five9.
2. What Personal Information We Collect
We may collect the following types of personal information:
A. Information You Provide Directly
- Full name
- Phone number
- Email address
- Mailing address
- Project details or service inquiries
- Any other information you voluntarily submit through forms, phone calls, SMS, or email
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website
C. Communication Data
If you contact us via phone, SMS, or through Five9:
- Call logs
- Voicemail recordings
- SMS message content
- Communication history
3. How We Use Personal Information
We use your personal information to:
- Respond to inquiries and provide requested services
- Schedule appointments or consultations
- Send service updates and follow-ups
- Provide customer support
- Send SMS notifications (if you opt in)
- Improve our website and services
- Maintain internal records
- Comply with legal obligations
We only use your information for legitimate business purposes.
4. SMS Communications & Consent
If you opt in to receive SMS communications from us:
• You may receive appointment reminders, service updates, or follow-up messages.
• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying “END.”
SMS consent is not shared with third parties or affiliates.
We do not sell, rent, or distribute your phone number for marketing purposes.
5. Who We Share Personal Information With
We do not sell or rent your personal information.
We may share personal information only with:
- Service providers who help operate our business (such as RingCentral for communications)
- Website hosting providers
- Payment processors (if applicable)
- Legal authorities when required by law
All service providers are required to maintain the confidentiality and security of your information.
SMS consent is not shared with third parties or affiliates.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Privacy Rights
Depending on your state of residence (such as Tennessee), you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
To exercise these rights, contact us at: info@southernshowers.com
8. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Southern Showers
(615) 931-1950
info@southernshowers.com
What Our Clients Are Saying
“It was a great experience. From beginning till the end the whole experience was great. I really enjoy using my new shower. I finally feel safe getting into it. Thank you for new shower. Anyone looking for new shower I would highly recommend looking into Southern Showers.”
Andriy K.
“Southern showers COMPLETELY transformed our bathroom. They worked through lunch and got the whole project done in just 6 hours! We would use them again.”
Juliana V.
“We used southern showers to replace our bathtub and are very pleased with the results. Work was done in a day and we got it within our budget with their financing they offer. Give these guys a call. They did a great job. We recommend them!!!”
Bohdan M.
“We love our new shower, expertly installed by Kyle Rivers from Southern Showers. Kyle showed up on time, was pleasant, hardworking, got it done in less than a day. We are very pleased with the experience and the end product.”
Dave S.
“Southern Showers did a great job, Chad the installer was very good and he answered all the questions that I had asked him and he explained everything that he was going to be doing.”
Donna
“We just had a new shower installed! We needed a more accessible and safe shower for our kiddo! Everything was laid out very clearly about the products and the process! Kyle Rivers from Southern Showers was our installer! Kyle was prompt and did amazing work! He even explained a few things that were not in yet and that as soon as they got in he would be back to do a service call! Will update with more pics again when shelves and different shower head is installed!before and after!”
Amanda V.
“We found Southern Showers at the Putnam county home show. They came out to our house the next day and gave us a very fair quote on a new walk in shower. The work didn’t take more than two days and the installer, Kyle did AN AWESOME JOB! He was VERY polite and we fed him good while he was a guest in our home. We’d recommend southern showers to anyone in Middle Tennessee looking for a new walk in shower. Easily the best shower/bath company in Cookeville.”
Dennis M.
Contact Us
Cookeville, TN 38501
Monday - Friday: 8am-8pm
Saturday - Sunday: 8am-6pm